Cultivate Winning Resident Connections

Constant pressure from your management to meet your lease and renewal targets?
Wondering how you can take time out of your packed day to woo your residents?
Demoralized by that 1-star review bashing you and your property?

There is a SIMPLE, EFFECTIVE, and PROVEN answer to all these questions!

In this webinar, learn all about the concept of Reputation Currency and how it is your best defense against disgruntled residents and negative reviews. Discover how, by focusing on fulfilling your residents' safety, support, and enjoyment needs, you can boost the value for money perception of your property vs. your competitor.

Priyanka will show you ten proven techniques curated straight from more than a million resident "stories" on what you can do daily to enhance and cultivate that human connection, the ultimate key to closing a lease and earning a renewal.

And, NO, you don't need budget approvals to implement these winning strategies at your property to elevate your reputation and see your resident fan base flourish!

· Reputation Currency Introduction
· Why it's a defense against hostile residents/negative reviews
· Proven/non-budget strategies to cultivate winning resident connections
· WOW & OMG themes expressed in resident "stories," AKA reviews
· The role of communication in successful resident relations

Seminars/Events/Credential Courses
Registration must be made (online, via email or phone) by the deadline published for each event on the GCAA’s website calendar.
No-shows and late cancellations will be responsible for payment.

Cancellations
Must be received 72 hours in advance to membersvcs@greatercaa.org

NAA Credential Courses
Cancellation in writing only at least 14 days prior to initial scheduled class to membersvcs@greatercaa.org

Questions
Director of Education Melody Adames melody@greatercaa.org