Crisis Management On Site: Handling Emergencies with Confidence and Care

In the world of property management, effective crisis management can significantly impact your property's bottom line. This webinar will provide you with the skills to navigate emergencies efficiently, safeguarding your property and residents while minimizing potential losses. By mastering best practices for responding to emergencies, you'll learn how to mitigate damage and avoid costly repairs. Efficient crisis management reduces downtime, prevents disruptions to your operations, and maintains resident satisfaction; all of which contribute to higher occupancy rates and increased revenue.

Additionally, effective communication and prompt resolution of issues can strengthen resident trust and retention, leading to fewer vacancies and improved profitability. Equip yourself with the knowledge to handle crises with confidence and care, ensuring that your property remains resilient, profitable, and a safe haven for your residents. Join us to enhance your crisis management skills and positively impact your property’s financial success.

Session Learning Objectives:

• Emergency Response Planning:
  Develop and implement comprehensive emergency response plans to effectively address various on-site crises.
• Damage Control Techniques:
  Learn methods to minimize damage and manage repairs swiftly, reducing potential financial impacts.
• Effective Communication:
  Master the art of clear and reassuring communication with residents and emergency services during high-pressure situations.
• Resident Reassurance:
  Gain strategies to maintain resident confidence and satisfaction even when dealing with emergencies.
• Crisis Management Coordination:
  Enhance your ability to coordinate with internal teams and external responders to ensure a cohesive and efficient response.

**Reservation and Cancellation Policy 

Seminars/Events/Credential Courses · Registration must be made (online, via email or phone) by the deadline published for each event on the GCAA’s website calendar.
Cancellations: Must be received 72 hours in advance to membersvcs@greatercaa.org
NAA Credential Courses · Cancellation in writing only at least 14 days prior to initial scheduled class to membersvcs@greatercaa.org
For all GCAA events · No-shows and late cancellations will be responsible for payment. 

Direct questions to Director of Education, Melody Adames at melody@greatercaa.org